Whirlpool WRV986FDEM01 french door ice dispenser intermittently not working

[pablo1669]

Model Number

WRV986FDEM01

Brand

Whirlpool

Age

1-5 years

I have the WRV986FDEM01 fridge and the in door ice maker makes ice just fine, but half the time I try to use the dispenser, it just does nothing but makes an angry noise. Just seems like one day it works fine, then the next day it won't.

I did a lot of searching here and see some threads about this ice maker not making ice, but I have a problem with the dispenser. I'm assuming it's the motor and might need to be replaced, which I can do, but I saw this thread and was hoping there were some service tests I could perform related to the dispenser.

 

[Jake]

If the auger motor is getting power but just hums or makes a angry noise and doesn't turn at times, that indicates the auger motor is starting to fail.

Here's the auger motor for your model you can order:
Auger Motor W10822606


Jake

 

[pablo1669]

Thank you, I had a feeling this would be the case. I was just hoping maybe there was a way to confirm it before buying a new motor and having it be something else.

 

[Jake]

Yes, you can verify the voltage.

Locate connector P3 on the main control board and put your meter on DC Volts and put the meter probes on P3-7 and P3-8 with the doors closed and the ice dispenser lever actuated you should get 130-140 Volts DC.

I'm attaching your tech data sheet below that shows you that.

Jake