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Whirlpool WRV986FDEM01 inside lights stopped working, water/ice dispenser stopped working

Amaraand

Member
Joined
Mar 27, 2020
Messages
1
Location
S. OR
Model Number
WRV986FDEM01
Brand
Whirlpool
Age
1-5 years
Hi! I'm having some issues with my less than 3 year old Whirlpool Refrigerator, model WRV986FDEM01. About 3 days ago, the inside lights stopped working. Originally, I thought it may be an issue with the switch, but then, the next morning, my water/ice dispenser stopped working also. It does nothing, no buzzing, no sound at all when the paddle is depressed.

Then, randomly the display started flashing error code PF. I can clear the code but I'm also unable to pull up any of the functions on the display (eg. Options and Temp). When I press one of these buttons, it just briefly flashes the option then goes back to the main screen. We've had no recent power failures to my knowledge. The cooling system seems to be working fine as the temp appears to be ok. Frozen foods still frozen. The temp may be a little low in the refrigerator but it's hard to tell. I'm worried that my control board may be fried. Any ideas what it could be?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
117,807
Location
McMullen Valley, Arizona
Hi,

Does your Temperature control Pantry drawer inside the refrigerator section no longer have a display? Is the display out? If so, Disconnect it and see if everything starts working properly again. There have been a few members that have found that Pantry UI control board shorted out and thus it will cause the interior lights and ice maker/dispenser to stop working as well.

Here's the Pantry UI control board for your model: WPW10677119.

Jake
 
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