Whirlpool WRV986FDEM01 stops cooling, lights out, wont dispense, ticks like a clock

[ramess9]

Model Number

WRV986FDEM01

Brand

Whirlpool

Age

1-5 years

My whirlpool WRV986FDEM01 5 door refrigerator will intermittently stop working. Unplugging and plugging back in temporarily resolves all issues for a few days or sometimes several weeks before I must repeat the process. I have read through many threads with similar symptoms, but the fix was different boards. Would really like to avoid purchasing multiple boards.

Symptoms -ever time:
No internal lights
No cooling
Deli drawer control panel not working/ not lit
Front control panel is lit and can select between ice and water exct..
Will not dispense water or ice. No noises from ice dispenser.

Occasionally all the above symptoms plus a ticking noise coming from the back bottom area. One tick per second.
Also, I am not getting any error codes like others have posted.

Thanks,
Ryan

 

[Jake]

Hi Ryan,

The problem is usually the main control board when this happens.

Here's the main control board for your model:
Refrigerator Control Board WPW10675033


Unfortunately, they are currently out of stock everywhere.

Jake

 

[Jake]

Wait, I found this thread similar to yours:

FIXED - Whirlpool Refrigerator WRV986FDEM01 ice/water/interior lights

I, too, am having issues with the dispenser and interior lights. I've read all the threads but still have questions. So, I unplugged the fridge and disconnected the ui board on the top of the left drawer, Everything functions (except the display, of course) . I assumed UI board was bad, ordered...

www.applianceblog.com

Read post #5 and check your wire harness first.

Jake

 

[ramess9]

Thanks Jake! I will inspect the wire harness.

 

[pablo1669]

My whirlpool WRV986FDEM01 5 door refrigerator will intermittently stop working. Unplugging and plugging back in temporarily resolves all issues for a few days or sometimes several weeks before I must repeat the process. I have read through many threads with similar symptoms, but the fix was different boards. Would really like to avoid purchasing multiple boards.

Symptoms -ever time:
No internal lights
No cooling
Deli drawer control panel not working/ not lit
Front control panel is lit and can select between ice and water exct..
Will not dispense water or ice. No noises from ice dispenser.

Occasionally all the above symptoms plus a ticking noise coming from the back bottom area. One tick per second.
Also, I am not getting any error codes like others have posted.

Thanks,
Ryan

I am having this exact same problem, same symptoms and all. Have you gotten yours fixed?

 

[ramess9]

I am having this exact same problem, same symptoms and all. Have you gotten yours fixed?

Wire harness looks good. Currently Waiting for the board to be back in stock to order.