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Whirlpool WRX735SDBM00 Ice maker stopped producing ice

walknbluez

Premium Member
Joined
Sep 5, 2023
Messages
9
Location
Rancho Murieta, CA
Model Number
WRX735SDBM00
Brand
Whirlpool
Age
6-10 years
My icemaker has suddenly stopped producing ice. The water dispenser still works. I used a multi-meter to test holes L and N and it shows 120V. I did a jumper test in holes T and H on the icemaker and it rotates but it is not filling with water. I checked the lines in the back for kinks or freezing and they are fine. So I am stuck as to whether it is the icemaker thermostat, the water inlet valve, or the icemaker itself. Where do I go from here?
 
Verify again that you have 120v at L and N. If so, briefly jumper L to V to activate the solenoid valve. If it starts filling the ice maker, then you know the valve should be ok and the ice maker itself isn't activating the valve during the harvest cycle (meaning that it's time to replace the ice maker). Very common issue on these style ice makers. Be prepared to do a bit of re-wiring, the replacement ice maker for these units comes with 2 large wiring harnesses...you'll have to determine which applies to your refrigerator and install it along with the new ice maker. Not a terribly difficult job but I can see a lot of folks getting blindsided when they open the box and find a giant mess of wiring along with the new ice maker...
 
Verify again that you have 120v at L and N. If so, briefly jumper L to V to activate the solenoid valve. If it starts filling the ice maker, then you know the valve should be ok and the ice maker itself isn't activating the valve during the harvest cycle (meaning that it's time to replace the ice maker). Very common issue on these style ice makers. Be prepared to do a bit of re-wiring, the replacement ice maker for these units comes with 2 large wiring harnesses...you'll have to determine which applies to your refrigerator and install it along with the new ice maker. Not a terribly difficult job but I can see a lot of folks getting blindsided when they open the box and find a giant mess of wiring along with the new ice maker...
When I jumper L to V, I hear the water start filling. Is there a way to know if it is just the thermostat inside the icemaker or if it is the complete icemaker? Or is it not worth it and I should just replace the icemaker? I'm assuming that with the new wiring I will need to make some cuts and then solder and then use heat shrink tubing to connect?
 
I'm not even sure they sell replacement parts to repair that particular ice maker. I think your only choice may be to buy the new one with the wiring etc.

The new wiring really shouldn't require any cutting/splicing. Come to think of it there's one ground wire I usually find easier to cut and splice to the new harness, but outside of that it's all unplug old/plug in new. You'll remove the connections the old one is hooked up to and replace it with the new one. Def a bit of work, esp if it's your first time doing one. Hopefully there are some videos out there demonstrating the process.

Part number for IM kit: W10882923
 
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I'm not even sure they sell replacement parts to repair that particular ice maker. I think your only choice may be to buy the new one with the wiring etc.

The new wiring really shouldn't require any cutting/splicing. Come to think of it there's one ground wire I usually find easier to cut and splice to the new harness, but outside of that it's all unplug old/plug in new. You'll remove the connections the old one is hooked up to and replace it with the new one. Def a bit of work, esp if it's your first time doing one. Hopefully there are some videos out there demonstrating the process.

Part number for IM kit: W10882923

Thank you for the link to the part. I see it requires replacing the entire wire harness which requires taking apart the assembly. But this is an OEM part. I'm seeing some other private label manufacturers that are selling one that is designed to replace these as well. The difference is it only requires splicing the one yellow wire with the jumper without having to disassemble the assembly piece that the icemaker screws into and replacing the entire wiring harness. Here's a link: https://supplyingdemand.com/products/SDW10882923

So I guess I'm wondering if there are any advantages to OEM that it would be worth the extra work?
 
I watched the installation video from the repair clinic site (from the link you provided) and it didn't even look like they changed out the wire harness and just used the one that is already in the baffle. I'm a bit confused as to why they provide two wiring harnesses with the icemaker. Any idea why?
 
The new icemaker will very likely have a different wiring connector going to it--a smaller one that will definitely not fit the replacement ice maker in that kit. Instead of making an adapter plug of some sort, they have you change out the whole dang wiring harness--it goes to several components and I believe it may even include a new thermistor. I'm sure there are reasons for all these changes--i just don't know what they are. Perhaps another member can chime in and shed some light on this for both of us.

Sounds like there are options that don't require all the extra work--i can't speak to their quality or expected longevity though. They may be good, they may not. I always just go with OEM parts by default, and I have for years now--I've had too many headaches or premature failures trying aftermarket/3rd party stuff, and I've given them up as much as possible. I always wondered why/how cheaper versions of these parts could be produced, and ultimately the proof is in the pudding. Some stuff will work fine, at least for a while. Other stuff will give you headaches from the moment you try to install it. I'm over trying to save money buying aftermarket unless they're the only choice left. I'm sure exceptions probably exist, but they're so few and far between that I prefer not to take the risk.

If you're only looking to get a couple years out of it, might not be a bad gamble while avoiding the extra work by going with the aftermarket one... I still wouldn't endorse or install them for my customers though.
 
The new icemaker will very likely have a different wiring connector going to it--a smaller one that will definitely not fit the replacement ice maker in that kit. Instead of making an adapter plug of some sort, they have you change out the whole dang wiring harness--it goes to several components and I believe it may even include a new thermistor. I'm sure there are reasons for all these changes--i just don't know what they are. Perhaps another member can chime in and shed some light on this for both of us.

Sounds like there are options that don't require all the extra work--i can't speak to their quality or expected longevity though. They may be good, they may not. I always just go with OEM parts by default, and I have for years now--I've had too many headaches or premature failures trying aftermarket/3rd party stuff, and I've given them up as much as possible. I always wondered why/how cheaper versions of these parts could be produced, and ultimately the proof is in the pudding. Some stuff will work fine, at least for a while. Other stuff will give you headaches from the moment you try to install it. I'm over trying to save money buying aftermarket unless they're the only choice left. I'm sure exceptions probably exist, but they're so few and far between that I prefer not to take the risk.

If you're only looking to get a couple years out of it, might not be a bad gamble while avoiding the extra work by going with the aftermarket one... I still wouldn't endorse or install them for my customers though.
You make alot of good points about aftermarket stuff and there are a number of reviews on amazon where people say it only lasted a year, so I think I'm going to go OEM and get it from the link you provided and just deal with the wiring harness. Thanks a bunch for all your help!
 
Let me know if you run into any trouble installing the new harness or any questions along the way--I'll do my best to help!
 

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