dbell1027
Premium Member
- Model Number
- WRX986SIHZ01
- Brand
- Whirlpool
- Age
- 1-5 years
I just replaced the original ice maker W11232541 because it stopped working and the display showed error code E5 on test 56.
I ordered a new ice maker and was sent model W11579560 which installed exactly as the original. Same type plug ins.
I ran it through the Service Test – 56 and still have an E5 = Timed ice making code with the new maker.
Nothing happens. The water doesn’t fill and thus there is no harvest cycle even after waiting 24 hours.
I checked Test 59: Ice Maker Motor and the function worked perfectly in both directions.
I checked Test: 45: Ice Maker Fill Test and it worked perfectly and filled the tray.
I checked Test 57: Ice Maker Harvest and it functioned perfectly after making ice and finished with a 01 code.
I also checked Test: 58 and got a 00 and 10 code.
I rechecked Test: 45: Ice Maker Fill Test and it worked perfectly.
I went back to Test 58 Ice Maker Heater Activation and Thermistor and got a 00 and then 10.
The issue here is that the maker won’t make ice automatically on its own and just sits there.
I checked a YouTube video, and the guy said the E5 code is a faulty thermistor.
Is this possible on a brand-new maker because that’s the same problem I had with the original maker after 2-1/2 years of use. E5 code and no ice making.
Could the problem be elsewhere? This refrigerator is only 2-1/2 years old, and we bought it brand new from Home Depot and they delivered and installed it.
Thank you very much in advance.
Dan Bell
I ordered a new ice maker and was sent model W11579560 which installed exactly as the original. Same type plug ins.
I ran it through the Service Test – 56 and still have an E5 = Timed ice making code with the new maker.
Nothing happens. The water doesn’t fill and thus there is no harvest cycle even after waiting 24 hours.
I checked Test 59: Ice Maker Motor and the function worked perfectly in both directions.
I checked Test: 45: Ice Maker Fill Test and it worked perfectly and filled the tray.
I checked Test 57: Ice Maker Harvest and it functioned perfectly after making ice and finished with a 01 code.
I also checked Test: 58 and got a 00 and 10 code.
I rechecked Test: 45: Ice Maker Fill Test and it worked perfectly.
I went back to Test 58 Ice Maker Heater Activation and Thermistor and got a 00 and then 10.
The issue here is that the maker won’t make ice automatically on its own and just sits there.
I checked a YouTube video, and the guy said the E5 code is a faulty thermistor.
Is this possible on a brand-new maker because that’s the same problem I had with the original maker after 2-1/2 years of use. E5 code and no ice making.
Could the problem be elsewhere? This refrigerator is only 2-1/2 years old, and we bought it brand new from Home Depot and they delivered and installed it.
Thank you very much in advance.
Dan Bell