• Please note, some of the links on our site are affiliate links (Learn More)

Whirlpool WTW5000DW1 lid lock not working, latch is good

repair_newbie

Premium Member
Joined
Jun 19, 2020
Messages
23
Location
NC
Model Number
WTW5000DW1
Brand
Whirlpool
Age
1-5 years
Hi, I have a WTW5000DW1 that someone gave me. The lid lock is not working on it, even though the latch itself for sure works 100% fine. I tested resistance on the latch and it all checked out, so i took it off and put it in another washer, and it works perfect in that one. I put the WTW5000DW1 washer in diagnostic mode and went to the manual tests, and did the lid lock test, and it doesnt work. When i push the start button to lock the lid, nothing happens. If it hit it again, it flashes all lights a couple times, like it failed to work. I tried putting it in calibrate mode (not thinking it would actually help), and it didnt help. I'm guessing this is just a control board failure. Does that sound right? Pretty sad, since this machine was manufactured in 2018.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
114,781
Location
McMullen Valley, Arizona
Top