Whirlpool WTW5000DW3 clicking during wash, basket barely moving, periodic grinding sound during spin

[sed2023]

Model Number

WTW5000DW3

Brand

Whirlpool

Age

1-5 years

I was in the laundry room today and noticed a steady clicking during the wash cycle. I opened the lid to check it out and it seems like it's not working properly, but I don't know for sure. I stuck around and also noticed some loud grindy sound that would come on and off during the spin cycle. The washer is relatively new, maybe 1.5 years old and isn't used a ton. Can anyone help? I've never worked on a washer but am relatively handy.

 

[Jake]

Hi,

Usually it's the shift actuator that is the culprit when that happens.(there are videos in the FIXED threads)

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Your model uses the exact same shift actuator:
W10913953 Actuator


There is a video in the shift actuator part link that shows you how to replace it.

Let us know how it goes after you replace it.