Whirlpool WTW5640XW2 Cabrio washer noisy agitation

[spgreenfield]

Model Number

WTW5640XW2

Brand

Whirlpool

Age

More than 10 years

Fill and spin are silent…agitation started out stripping noises in only one direction and progressed to both directions. Have removed wash plate and cleaned out massive yuk underneath it. Did not solve problem. Managed to remove lid latch so I can observe agitation and even though I can’t turn wash plate by hand, it agitates just fine. I dread moving washer off the pedestal and flipping on a side to gain access to bottom.

 

[Jake]

Ok, before you check underneath the washer--->Check the basket drive block and see if the teeth are worn out on it. When you click the part link to it below, you will see a video of how to access it.

Here's the Basket Drive Block Kit for your model, if needed:
W10324651 Basket Drive Block Kit


If that's fine--->Take the belt off and remove the transmission pulley and remove the plastic cams AND check the cams to see if the teeth are grinding down causing this problem.

Here's the splutch cam kit for your model, if needed:
W10721967 Splutch Cam Kit

 

[spgreenfield]

Here it is with clothes in it and the noise it makes…

 

[Jake]

Yes, it sounds like the splutch cam teeth are wearing down.