WM3370HWA/01 dE door lock error

djbrowne

Premium Member
Joined
Sep 10, 2019
Messages
3
Location
Fontana CA
Model Number
WM3370HWA
Brand
LG
Age
1-5 years
Getting the dE door lock error. Already installed new door lock and it didn't fix it. Replaced control board and still didn't fix it? What else could it be?

Added complete model number
 
Last edited by a moderator:

jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
23,919
Location
Ontario, Canada
dE

Door is open error

Check/Repair
Unplug the washer. Check the door for an obstruction. If the door is damaged, replace any defective parts. If the door is closing properly, check the door lock/switch assembly wiring. If the wiring connections are sound, replace the door lock/switch assembly.

Above is all I could find.

jeff.
 

djbrowne

Premium Member
Joined
Sep 10, 2019
Messages
3
Location
Fontana CA
I've already replaced with a new door lock twice with no luck. Then replaced control board with no luck.
 

jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
23,919
Location
Ontario, Canada
How was the wiring?
The door hook was ok?
Check each and every wire one at a time....maybe an off balanced load allowed the basket to bang into the harness.

jeff.
 
Top