WPDH8800J0MG GE Front Loader Doesn't finish cycle/pauses randomly/door locked/constantly makes a low humming noise, still makes noise with door open

[therealkirbs]

Model Number

WPDH8800J0MG

Brand

GE

Age

6-10 years

The washing machine will start a load just fine but will randomly stop at random intervals. Door remains locked, even says door is unlocked but the door is still locked. Power button and pause/start button don"t do anything, screen says its paused. When door is open screen still says its washing. Will make a humming noise even though nothing is happening, sounds like its trying to do something, even with door open and on pause. We've already tried cleaning and checking all hoses, and cleaned drain pump to no effect. We suspect the humming noise may be the water pump, which was replaced 4 years ago, machine isn't leaking.

 

[Jake]

Hi,

I'm attaching the service manual below, go into Service Mode and see what error code you get at t02.

Jake

 

[Wollitzjr]

Hi. I’m having similar problem and would like to download this service manual.

 

[Jake]

Click the attachment I posted to it above and it will download to your computer.

Jake