WRF736SDAF10 Whirlpool Refrigerator - dispenser control board cycling ever 3 seconds

[Brandee2111]

Model Number

WRF736SDAF10

Brand

Whirlpool

Age

1-5 years

My whirlpool Gold Series, model WRF736SDAF10, started acting up. This fridge is 5 yrs old. The dispenser control board has started cycling (for lack of better term) every 3 seconds or so and "singing" to us. Unable to press any buttons or dispense ice/water. If 1 door is open, control panel works as it should, but if all doors are closed it continues to cycle. Fridge is still cooling.

I've unplugged from the wall, shut off the breaker, and disconnected the wiring harness under the left door hinge. When left unplugged for 2+ hours, the cycling stopped for 24hrs. Then, it started back up this evening and tried the same thing. No luck. Any suggestions??

 

[Jake]

Check the wires and wire connections under the hinge cover. Make sure the pins in the connector are not backing out of the connector. Check for a constant 14 Volts DC on the dispenser board J5-1 to J5-3.

If both are good, here's the service kit you need to order:
W10864261 Cntrl-Elec


Jake