WRF736SDAM13 Whirlpool Refrigerator - icemaker not working

[rg1957s]

Model Number

WRF736SDAM13

Brand

Whirlpool

Age

6-10 years

Icemaker stopped working, drinking water still flows, just no ice. Icemaker door is blowing cold air and icemaker is cold.

 

[Jake]

Do you have a freezer thermometer so we know the exact temperature the ice maker is at? Normal would be 10 degrees F. or lower.

Is there ice in the ice maker but it won't eject the cubes? If that's the case then your ice maker itself is the problem

Here's the ice maker for your model you can order:
WPW10764668 Ice Maker Assy-Lp


Keep us posted.

Jake

 

[rg1957s]

Icemaker stopped working, drinking water still flows, just no ice. Icemaker door is blowing cold air and icemaker is cold.

Hi Jake,
I have a digital thermometer with probe that I can get a measurement, but the icemaker is in the ceiling of the fridge, the ice box is in the door. Freezer in the bottom drawer of the unit.

 

[Jake]

Stick the temperature probe in the ice maker compartment through the slot in the ceiling.

Jake

 

[rg1957s]

The temp. is only 37.8 degrees f.

 

[Jake]

Too warm, it needs to be 10 degrees or less.

Now put the thermometer in the freezer and see what it reads after 2 hours.

Jake

 

[rg1957s]

-1 degree F in the freezer,
I entered the diagnose mode on the control panel
#56 E1
#3 service test: the motor is noisy

 

[Jake]

Ok, then you will need to replace the freezer evaporator fan motor assembly to fix it.

Here's the FREEZER(FC) Evaporator Fan Motor for your model:
Evaporator Fan Motor WPW10514110


This video gives you the general idea of how to replace it:

Its best to remove the freezer drawer first before you replace it as well.
1. Open the freezer drawer to its full extension.
2. Remove the two screws at the top, inside the drawer front (one on the left-hand side and one on the right-hand side) that fasten the drawer front to the drawer glides.
3. Lift up on the drawer front to release the plastic studs from the drawer glide bracket slots.

Let us know how it goes.

Jake

 

[rg1957s]

Hi Jake,
I need to back up, I put a new digital thermometer in the refrig 42 degrees and in the freezer, 30 degrees. Not the temps that I had previously reported.