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WRF736SDAM13 Whirlpool Refrigerator - icemaker not working

rg1957s

Premium Member
Joined
Jul 26, 2021
Messages
5
Location
47170
Model Number
WRF736SDAM13
Brand
Whirlpool
Age
6-10 years
Icemaker stopped working, drinking water still flows, just no ice. Icemaker door is blowing cold air and icemaker is cold.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,758
Location
McMullen Valley, Arizona
Do you have a freezer thermometer so we know the exact temperature the ice maker is at? Normal would be 10 degrees F. or lower.

Is there ice in the ice maker but it won't eject the cubes? If that's the case then your ice maker itself is the problem

Here's the ice maker for your model you can order:
WPW10764668 Ice Maker Assy-Lp


Keep us posted.

Jake
 

rg1957s

Premium Member
Joined
Jul 26, 2021
Messages
5
Location
47170
Icemaker stopped working, drinking water still flows, just no ice. Icemaker door is blowing cold air and icemaker is cold.
Hi Jake,
I have a digital thermometer with probe that I can get a measurement, but the icemaker is in the ceiling of the fridge, the ice box is in the door. Freezer in the bottom drawer of the unit.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,758
Location
McMullen Valley, Arizona
Stick the temperature probe in the ice maker compartment through the slot in the ceiling.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,758
Location
McMullen Valley, Arizona
Too warm, it needs to be 10 degrees or less.

Now put the thermometer in the freezer and see what it reads after 2 hours.

Jake
 

rg1957s

Premium Member
Joined
Jul 26, 2021
Messages
5
Location
47170
-1 degree F in the freezer,
I entered the diagnose mode on the control panel
#56 E1
#3 service test: the motor is noisy
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,758
Location
McMullen Valley, Arizona
Ok, then you will need to replace the freezer evaporator fan motor assembly to fix it.

Here's the FREEZER(FC) Evaporator Fan Motor for your model:
Evaporator Fan Motor WPW10514110


This video gives you the general idea of how to replace it:


Its best to remove the freezer drawer first before you replace it as well.
1. Open the freezer drawer to its full extension.
2. Remove the two screws at the top, inside the drawer front (one on the left-hand side and one on the right-hand side) that fasten the drawer front to the drawer glides.
3. Lift up on the drawer front to release the plastic studs from the drawer glide bracket slots.

Let us know how it goes.

Jake
 

rg1957s

Premium Member
Joined
Jul 26, 2021
Messages
5
Location
47170
Hi Jake,
I need to back up, I put a new digital thermometer in the refrig 42 degrees and in the freezer, 30 degrees. Not the temps that I had previously reported.
 
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