FIXED WRF736SDAM14 Whirlpool Refrigerator - Ice Maker Not Working

[charlieboy]

Model Number

WRF736SDAM14

Brand

Whirlpool

Age

6-10 years

Ice maker on the fridge hasn't been working. A few cubes are harvested very rarely. I noticed that the water valve was leaking, so I replaced that in hopes that it would fix the ice maker. It's been a little less than 24 hours and there's still no ice.
Some test results:

• Test 1: FC Thermistor - 01 (pass)
• Test 2: RC Thermistor - 01 (pass)
• Test 6: Defrost Heater/Bi-metal - 01 (bi-metal closed)
• Test 15: Ice Level Sensor 02 (bin not full)
• Test 36: Ice Box Fan: Cold airflow verified ✔️
• Test 45: Ice Maker Water Fill Test: Ran this, but not sure how to verify water made it into the ice maker
• Test 56: Ice Maker Error Codes: E5 (Ice maker thermistor is bad... etc.)
• Test 57: Ice Maker Harvest:
  • First result is 02 (harvesting not completed).
  • Second result is 01 (harvesting completed). Reran after running Test 58.
• Test 58: Ice Maker Heater Activation and Thermistor:
  • First result is 1 (temp cooler than harvest temp).
  • Ran again and got 0 (temp warmer than harvest temp)

Obviously concerned about Test 56 returning "E5" but hoping there's a solution that doesn't involve replacing the ice maker.... 🥶
Maybe I just have to wait a little longer?

Thanks for your help!

 

[Jake]

Hi, another member had this same issue on your exact same model, here's that thread:

Whirlpool Refrigerator WRF736SDAM14 Ice maker issue after being 'frozen' The 56 test shows E5

Hi, I had an issue where the door to the fridge was somehow slightly ajar 2 nights in a row. This caused the area of the back wall of the freezer to ice over and the unit to make noise. The fridge was also not cooling properly as no air was circulating through the vents on the back wall of...

www.applianceblog.com

E5-The error code indicates the ice maker Thermistor is warmer than 16 degrees. The cold air to the ice maker is controlled by the freezer fan motor, open the freezer door and see if you hear it running.

Look at this thread, where I mentioned how to test it:

FIXED - WRF736SDAM14 Whirlpool Refrigerator - Test 56 Error Code E5 Bad Freezer Thermistor

This is what I got now. The fridge is connected but that fan is not running. I dont know if I should test it with a multi meter or just order the fan ASAP.

www.applianceblog.com

Here's the FC fan motor for your model:

Whirlpool W11224591 Motor-Evap (AP6329809) - AppliancePartsPros.com

MOTOR-EVAP W11224591 / AP6329809 made by Whirlpool

click.linksynergy.com

Jake

Do what I mentioned and post the results back.

 

[charlieboy]

@Jake This is 100% spot on. Same issue and now I'm noticing the refrigerator temp is increasing. Must be the motor. Appreciate you pointing me in the right direction.

Charlie

 

[Jake]

Glad to help Charlie, let us know how it goes.

 

[charlieboy]

@Jake I have the part coming in today. Just out of curiosity: how does the FC fan affect the temperature of the fridge?

 

[Jake]

Your model isn't the dual evaporator, so the ice box fan sends cold air to the refrigerator section through the damper(aka air baffle): https://www.applianceblog.com/mainf...e-e5-bad-freezer-thermistor.78474/post-397858

You never mentioned any temperature problems in the refrigerator section, just the ice maker not working, is that correct?

 

[charlieboy]

@Jake it ended up being both, the ice maker isn't working and my fridge temp is around 55º

 

[charlieboy]

@Jake everything is fixed. The fridge temp is back to normal, and the freezer is making ice again. Thanks so much for your guidance!

 

[Jake]

Excellent @charlieboy glad to hear that.

Thanks for the update!