• Please note, some of the links on our site are affiliate links (Learn More)

FIXED WRF736SDAM14 Whirlpool Refrigerator - Ice Maker Not Working

charlieboy

Premium Member
Joined
Nov 9, 2022
Messages
5
Location
New York
Model Number
WRF736SDAM14
Brand
Whirlpool
Age
6-10 years
Ice maker on the fridge hasn't been working. A few cubes are harvested very rarely. I noticed that the water valve was leaking, so I replaced that in hopes that it would fix the ice maker. It's been a little less than 24 hours and there's still no ice.
Some test results:
  • Test 1: FC Thermistor - 01 (pass)
  • Test 2: RC Thermistor - 01 (pass)
  • Test 6: Defrost Heater/Bi-metal - 01 (bi-metal closed)
  • Test 15: Ice Level Sensor 02 (bin not full)
  • Test 36: Ice Box Fan: Cold airflow verified ✔️
  • Test 45: Ice Maker Water Fill Test: Ran this, but not sure how to verify water made it into the ice maker
  • Test 56: Ice Maker Error Codes: E5 (Ice maker thermistor is bad... etc.)
  • Test 57: Ice Maker Harvest:
    • First result is 02 (harvesting not completed).
    • Second result is 01 (harvesting completed). Reran after running Test 58.
  • Test 58: Ice Maker Heater Activation and Thermistor:
    • First result is 1 (temp cooler than harvest temp).
    • Ran again and got 0 (temp warmer than harvest temp)
Obviously concerned about Test 56 returning "E5" but hoping there's a solution that doesn't involve replacing the ice maker.... 🥶
Maybe I just have to wait a little longer?

Thanks for your help!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Hi, another member had this same issue on your exact same model, here's that thread:
E5-The error code indicates the ice maker Thermistor is warmer than 16 degrees. The cold air to the ice maker is controlled by the freezer fan motor, open the freezer door and see if you hear it running.

Look at this thread, where I mentioned how to test it:
Here's the FC fan motor for your model:
Jake

Do what I mentioned and post the results back.:)
 
Last edited:

charlieboy

Premium Member
Joined
Nov 9, 2022
Messages
5
Location
New York
@Jake This is 100% spot on. Same issue and now I'm noticing the refrigerator temp is increasing. Must be the motor. Appreciate you pointing me in the right direction.

Charlie
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Glad to help Charlie, let us know how it goes.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona

charlieboy

Premium Member
Joined
Nov 9, 2022
Messages
5
Location
New York
@Jake everything is fixed. The fridge temp is back to normal, and the freezer is making ice again. Thanks so much for your guidance!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Excellent @charlieboy glad to hear that.(y)

Thanks for the update!
 
If you feel that you have benefited from this site, and would like to show your appreciation.
Top