- Model Number
- 1-5 years
I have a Whirlpool side by side manufactured in October 2016 model WRS571CIDM01. My mother-in-law left the ice bin hanging open and I found it a couple of days later and closed it. The machine has not made ice for several days since finding the bin not closed properly. Trying to figure out why it won't make ice and realized that the ice shut off arm will not lower. I removed the ice maker tray assembly and can't get the arm to move from the up (off) position. Do I need to replace the ice maker or is there another reason that the arm seems to be stuck? Is there a repair/troubleshooting manual available?