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WRT311FZDM00 Whirlpool refrigerator Ice machine water valve not getting 120


Premium Member
Dec 3, 2020
Model Number
1-5 years
I was fixing a whirlpool refrigerator, jumped the timer on the ice machine- it works great. Water solonoid valve didn't send water to ice maker though. Checked waterflow from inlet and outlet and ohmed out the valve- valve is good. Checked voltage to valve and its only getting 9v- not getting 120v. The fridge doesn't have a schematic so I dont know where it's supposed to get the 120v from! Thanks for the help and advice in advance!
I dont know where it's supposed to get the 120v from!
It comes from the ice maker. I think this one will work:
OK, force cycle the ice maker. The end of the harvest cycle is the fill cycle. Check for a 120 VAC across holes "V" and "N" during the fill cycle. If the voltage is correct, check for a broken wire between the ice maker and water valve. If the voltage is not correct, bad ice maker.
Ice Maker Module No Cover.jpg
Yes, the parts store took it back and ordered me a new one. I installed the old one back and checked voltage out of curiosity, and it read 3v also. Not sure if thats just a coincidence, but i really hope the next one shows 120v!

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