• Please note, some of the links on our site are affiliate links (Learn More)

WRT311FZDM00 Whirlpool refrigerator Ice machine water valve not getting 120

trynafixstuff

Premium Member
Joined
Dec 3, 2020
Messages
6
Location
Tennessee
Model Number
WRT311FZDM00
Brand
Whirlpool
Age
1-5 years
I was fixing a whirlpool refrigerator, jumped the timer on the ice machine- it works great. Water solonoid valve didn't send water to ice maker though. Checked waterflow from inlet and outlet and ohmed out the valve- valve is good. Checked voltage to valve and its only getting 9v- not getting 120v. The fridge doesn't have a schematic so I dont know where it's supposed to get the 120v from! Thanks for the help and advice in advance!
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
43,755
Location
Murray, Utah 84107, United States
I dont know where it's supposed to get the 120v from!
It comes from the ice maker. I think this one will work:
whirlpool-icemaker-complete-add-1129313-ap3089928_02_m.jpg
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
43,755
Location
Murray, Utah 84107, United States
OK, force cycle the ice maker. The end of the harvest cycle is the fill cycle. Check for a 120 VAC across holes "V" and "N" during the fill cycle. If the voltage is correct, check for a broken wire between the ice maker and water valve. If the voltage is not correct, bad ice maker.
Ice Maker Module No Cover.jpg
 

trynafixstuff

Premium Member
Joined
Dec 3, 2020
Messages
6
Location
Tennessee
Yes, the parts store took it back and ordered me a new one. I installed the old one back and checked voltage out of curiosity, and it read 3v also. Not sure if thats just a coincidence, but i really hope the next one shows 120v!
 
Top