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WRT311FZDM01 issues freezing and staying cool

LogMcLaughan

Premium Member
Joined
Mar 2, 2023
Messages
3
Location
Bowling green ohio
Model Number
WRT311FZDM01
Brand
Whirlpool
Age
6-10 years
I’ve got a refrigerator with a top freezer that has been slowly refusing to freeze. It began to thaw and unthaw, then eventually it stopped all together. Now my fridge doesn’t keep cool. I have tried cleaning underneath but still no luck.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
139,470
Location
Vicksburg Junction, Arizona
Is the compressor running?

Pull the refrigerator out from the wall, and remove the back access panel and put your hand on the top of the compressor to see if its warm/vibrating.

Also check to see if the condenser fan motor(next to the compressor) is running.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
139,470
Location
Vicksburg Junction, Arizona
Do you see any frost build-up on the back panel inside the freezer?

Do you hear the fan motor in the freezer running when you open the freezer door?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
139,470
Location
Vicksburg Junction, Arizona
The compressor is running and the condenser fan motor is running and freezer fan motor is running and its not getting cold at all, that indicates a sealed system problem.

The sealed system consists of the compressor, condenser, evaporator, heat exchanger, filter/drier and refrigerant.

Common problems with a sealed system are bad compressors, refrigerant leaks, and system restrictions. Sealed system repair costs will often exceed the machines value.

We don't get into sealed system repair here, there's a lot to it. Compressor/sealed system work is not a repair a normal consumer can do. Doing compressor/sealed system work is very unique craft that you need to be trained in with lots of hands on experience.

Doing sealed system work requires you to have a turbo torch, acetylene for the torch, knowledge of how to use and weld with a turbo torch, also having a vacuum pump, and the proper amount of R-134a to use, changing the Filter Drier as well, solder, flux, silfloss, sandpaper, etc.

You need to be a certified Type 1 40 CFR part 82, subpart F. AHAM-NARDA Refrigerant Tech. to change Compressors or do any sealed system work involving Freon(Refrigerant Gas). I got certified on 11-17-1994 when i worked for Montgomery Ward Service Dept.

You'd need to have a licensed refrigeration tech come out and do it for you, IF you decide to have it fixed vs buying a new refrigerator.
 
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