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WRT541SZDW00 Whirlpool Refrigerator Water Leaking

B Allen

Premium Member
Joined
Jan 8, 2019
Messages
61
Location
Ohio
Model Number
WRT541SZDW00
Brand
Whirlpool
Age
1-5 years
I got called this week to a Whirlpool Refrigeration, model being: WRT541SZDW00 - circa 2017. Customers complaint, water on top shelf of refrigeration section. I first pulled the evaporator cover and observed the Evaporator & Drain Trough. Evaporator clear, and no icing in the trough. No evidence of a plugged drain and defrost water over spilling the trough. No ice under trough. Went to ceiling area of Refrigerator section. Attempting to find piping route of condensate water to the pan underneath. Found none, thus assuming the piping route is buried in the wall. Pulled the back cover where the condensing unit is at. On the LH side (viewed from back) I found the piping ( or tubing ) from the evaporator. Found a rubber like end (trap ??) and removed same. Found it plugged with debris ( snot like ). Cleaned and removed same. Blew backwards on the pipe and found no resistance. I "assumed" the issue was the plugged trap. Got a call this afternoon, claiming water is still appearing on top shelve of Refrig Section. I am now scratching my head. What else can or should check ??
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
40,635
Location
Murray, Utah 84107, United States
Found a rubber like end (trap ??)
The infamous "duckbill" LOL.....Take it off and throw it away. I'll assume there's no ice maker. (If there is, turn it off for 24 hours and see if the leak disappears.) How much water is on the top shelf? Only a couple drops, probably condensation. Adjust the air baffle. More than a couple drops means it has to be coming from the defrost cycle. Look for any ice stuck in the air diffuser.
 

B Allen

Premium Member
Joined
Jan 8, 2019
Messages
61
Location
Ohio
LOL....Yes "duckbill" is a good term for that part. BTW, I could not find that in the Parts Lookup for this model. It is clean now.

YES, there is NO ice maker in this Refrig, BUT it looks like there was one from the Factory. The provisions are all there except of the Ice Maker Mechanism in the freezer.

I can't answer your question as to the extent of water, the lady has a "kitchen towel" on the top shelf and it absorbs the water. I will look for "air infiltration" when I go back next week.

Just was wondering if there any Service Bulletins or Quick Fixes that is beyond the obvious that I checked.

THANK YOU for the reply.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
40,635
Location
Murray, Utah 84107, United States
If you don't want a call back, you'll take it off and throw it away. There is an update kit that uses a "P" trap but I haven't had any issues with just removing it . If you input the part number for the duckbill it changes to the update kit:
whirlpool-tube-drain-w10619951-ap5780744_01_m.jpg
 

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  • Replaces the Duck Bill Check Valve.pdf
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