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WRT549SZDM00 Whirlpool Fridge - Everything seems like it's working but doesn't get cold

Joined
Jul 21, 2021
Messages
1
Location
austin
Model Number
WRT549SZDM00
Brand
Whirlpool
Age
1-5 years
So I'm an apartment maintenance technician and I keep having these fridges go out but I can't figure out what the issue is.
Everything runs, compressor runs, evap fan runs, coils isn't dirty, condenser fan runs, EVERYTHING RUNS.
Everything seems like it's working but doesn't get cold. Compressor testing good, have replaced capacitor before, still not getting cold.
Nothing wrong with gaskets or any of that, kind of stumped.
 

Dan O.

Appliance Tech
Staff member
Joined
Oct 9, 2004
Messages
5,107
Location
Ontario, Canada
Everything runs, compressor runs, evap fan runs, coils isn't dirty, condenser fan runs

When you find one running but not cooling and before any defrosting is done, open up the freezer compartment to get to the evaporator coil and take a picture of the frosting on it. The frosting will give a clue to what's going on.

Post that picture here and we'll try to suggest a course of action.


Dan O.
 
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