WRV986FDEM01 Issue with Ice/Water Maker Stopped / Lights Went Out / Clicking Noise

cmalinowski

Premium Member
Joined
Apr 15, 2010
Messages
4
Location
Charlotte, NC
Model Number
WRV986FDEM01
Brand
Whirlpool
Age
1-5 years
Issue with Whirlpool Gold French Door Refrigerator model WRV986FDEM01, S/N K61328230. Was filling my glass up with ice using the icemaker on the front of the refrigerator and when I went to fill the glass with water it started to fill my glass, then it stopped. The unit started making a clicking noise, the noise sounded like it was coming from the lower half of the unit. The display lights on the front exterior of the unit were still on, but when I opened up the doors the interior light was off. The unit sounded like it was still running (you could hear the hum of the compressor). After about 30 minutes the ice maker and water started working again and the interior lights came on.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
33,448
Location
Murray, Utah 84107, United States
There's three boards behind the machine. Next time it happens measure the voltage:

On the power board: P1-1 to P1-2 =120 VAC; P2-1 to P2-5 =13 VDC; P2-4 to P2-8 =13 VDC

On the main board: P6-1 to P6-2 =12.7 VDC; P14-7 to P14-6 =14 VDC
 

cmalinowski

Premium Member
Joined
Apr 15, 2010
Messages
4
Location
Charlotte, NC
Thank you. Do you have a parts diagram that shows me the location of both of those boards, I believe they are both accessible from the backside of the unit.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,883
Location
McMullen Valley, Arizona
I will list those boards just in case you or others following your thread need to order them.

#2-Supply Board:
WPW10624574


#5-Main Control Board:
WPW10675033


#27-Supply LED Power Board:
W10804160


Jake
 

Steve Brum

Premium Member
Joined
Nov 2, 2018
Messages
4
Location
Bonney Lake, WA
Hello,

I am having this same issue right now. Did you ever determine what the issue was or fixed it? Also, did it just reset itself in about 30 minutes or did you do anything?

Thanks
 
Top