WRV986FDEM01 Whirlpool refrigerator Complete Shutdown every few days

[BovineMerm]

I have the WRV986FDEM01 Whirlpool refrigerator. A few months ago I came home to find a puddle on the ground and my refrigerator not running.

I was told to unplug the unit from the wall for approx. 1 hour and then plug the unit back into the wall and it should reset. That worked and had no issues for about a month and then it happened again.

I unplugged the unit from the wall for an hour, plugged it back in and it reset itself again. It has happened once since then until this week when I got an error code of PF (confirm). It completely shut down again. No cooling, lights, or dispenser. Front panel display always there.

I unplugged the unit from the wall, waited an hour, plugged it back in, this time it said PO, I pressed confirm. The refrigerator came back on again. It seems still be doing this more frequently as time goes on. What needs fixed/replaced?

 

[Jake]

Hi,

Does your Temperature control Pantry drawer inside the refrigerator section no longer have a display? Is the display out?

Our tech bigbuck posted a service bulletin about this problem: https://drive.google.com/open?id=1OUD3L2YYjwGY48xB2u1jH-LMZXwtUl4a

Unplug your refrigerator first, then disconnect it and see if everything starts working properly again. If so, check your wire harness first to see if you notice a short in it, if no short then the problem is the Pantry UI control board.

Here's the Pantry UI control board for your model:

Whirlpool WPW10677119 Cntrl-Elec - AppliancePartsPros.com

CNTRL-ELEC WPW10677119 / AP6023740 made by Whirlpool

click.linksynergy.com

Here's the wire harness to it:

Whirlpool W11170612 Harns-Wire - AppliancePartsPros.com

HARNS-WIRE W11170612 / AP6284547 made by Whirlpool

click.linksynergy.com

Look how bad the Pantry UI board was damaged here:

FIXED - WRV986FDEM01 Whirlpool 5 door french door - led lights

Hello all! Well I have some pics but cannot find where to upload them. The Pantry board WPW10677119 on my fridge is damaged so I am trying to replace the signal of the COMMUNICATION wire Yellow manually. anyone knows what is the signal sent over that wire so I can imitate it? hopefully is...

www.applianceblog.com

This should be the video to access it:

If running it without the UI Pantry Board connected does not solve it then its likely the main control board you will need to replace.

Here's a similar thread and it uses the exact same control board yours does:

FIXED - KitchenAid KRMF706ESS01 occasionally stops cooling

We have a 2 year old KitchenAid KRMF706ESS01. Every few of days the fridge will stop cooling. After unplugging it, it will recover and seem to be humming along. Below are the symptoms after it fails: Cycles through this sequence: 1. Refrigerator valve clicks every second for a couple of...

www.applianceblog.com

Here's the main control board for your model:
Main Control Board WPW10675033


Let us know what you find.

Jake