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WRX735SDBM00 Whirlpool Refrigerator door ajar light won't turn off

Leita Teague

Member
Joined
Jan 21, 2020
Messages
1
Location
Dinuba
Model Number
WRX735SDBM00
Brand
Whirlpool
Age
1-5 years
Door ajar light won't turn off. Tried unplugging and cleaning seals. Alarm and light still on.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,340
Location
McMullen Valley, Arizona
Hi,

I found a service bulletin on this problem: https://drive.google.com/open?id=1_YQO3ejnrmgLT5jo9iLa-a12CHDUko4A

Here's the new service kit it says to order: Door Hinge Kit W10918164

Possible Concern:
It is possible that consumers might experience the refrigeration section door being ajar and/or the door alarm sounding due to the refrigeration section being ajar.

Potential Causes:
This concern could have various causes. Under various circumstances, it is possible that
--->The door was not securely closed.
--->Food or other items blocking the door from staying closed.
--->Refrigerator was not properly leveled.

Correction:
--->Before closing the doors check to be sure the drawers are fully closed.
--->Check the placement of the packages of food to be sure it will not interfere with the door.
--->If the Refrigerator is not level follow the instructions in the Use & Care guide for the leveling process.
--->To assist the consumer order and install Service hinge kit with provided instructions.
--->To order the proper part number use the chart below (Figure 1)
--->The service kit contains (Figure 2)

Jake
 
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