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WRX988SIBM00 Ice maker not working - emitter issue?

Bob182

Premium Member
Joined
Aug 15, 2021
Messages
3
Location
Chicago
Model Number
WRX988SIBM00
Brand
Whirlpool
Age
6-10 years
Like many have experienced, our ice maker stopped working. Here are my steps to try an troubleshoot:
  1. Ran the diagnostics (service test #56) and got an E2 Motor Lost position
  2. Ran # 57 and it states that the Harvesting Not complete
    1. I noticed that the heater turned on and the the tray was warm to the touch
    2. final display was 02
  3. Ran # 59 to test the motor and had 02 on the display (Harvest not completed)
  4. All other tests passed
  5. I did notice one day the emitter LED was projected but then the next day LED was not working.
    1. I replaced the emitter with a new one and the emitter was not working
  6. Occassionally, I would hear ice being harvested followed by the water fill but no further ice was made.

Question: Is there a way to test the emitter itself? I did place my camera against the emitter and see some flickering but I thought it was LED since I saw a red dot being sent to the receiver. I was hoping the new part would emit the LED that is visible.

Question: Is there a way to reset the ice maker other than shutting down the whole fridge?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,691
Location
Vicksburg Junction, Arizona
Rick explains it here:
Your model uses the exact same receiver and emitter.

The Optics LED light will only be on for the first 5 minutes after power is cycled, machine unplugged and then plugged in. This is what Whirlpool says; If you have 14 VDC at the receiver, J1-1 to J1-3 and service test #15 is not reporting the correct status of the ice bin, replace both receiver and emitter:
whirlpool-cntrl-elec-w10870822-ap6026733_01_l.jpg


whirlpool-cntrl-elec-w10898445-ap6037913_01_l.jpg

I'm attaching your tech data sheet below so you can see TEST #15.
 

Attachments

  • Tech Sheet - W10689354 - Rev A.pdf
    369.9 KB · Views: 32
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