FIXED WTW4800XQ4 Whirlpool Washer Not spinning

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Matt Molek

Premium Member
Joined
Mar 8, 2018
Messages
2
Location
Toledo, OH
Model Number
WTW4800XQ4
Brand
Whirlpool
Age
1-5 years
Hello all,

- The machine will not spin

- When I try to "Drain and Spin" it locks the lid, starts spinning then stops.

- Then starts again and stops only a second or less of actual spin both times.

- After it stops the second time the red Lid Locked light starts blinking.

- Will not enter the spin cycle during the main wash cycles either.
 

rickgburton

Appliance Tech - Moderator
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Joined
Jul 11, 2006
Messages
34,086
Location
Murray, Utah 84107, United States
Check for error codes.

1. Be sure the washer is in standby mode (plugged in with all indicators off).

2. Perform the following sequence of movement using the cycle selector knob. NOTE: AFTER RESET, sequence “a” through “e” must be completed within 6 seconds.

RESET - Rotate cycle selector knob counterclockwise to clear sequence.

a. Rotate cycle selector knob clockwise one click and wait ½ second.

b. Rotate cycle selector knob clockwise one click and wait ½ second.

c. Rotate cycle selector knob clockwise one click and wait ½ second.

d. Rotate cycle selector knob counterclockwise one click and wait ½ second.

e. Rotate cycle selector knob clockwise one click.

Successful activation of this test mode will be indicated by all status LEDs flashing ON and OFF in half second intervals.

To access fault/error codes, turn the cycle selector knob until the status LEDs or display correspond as follows: “Done” LED On, “01” Displayed on 7-segment

Press the START button to enter Fault Code Display Mode.

Turn cycle selector knob clockwise to view fault codes in the order of most recent to oldest. NOTE: A fault/error code will be removed from memory if it does not reoccur after 10 consecutive wash cycles.

To clear fault codes:
Turn cycle selector knob until the status LEDs correspond as follows: All status LEDs “On” Press and hold START button for 3 seconds to clear all fault codes
 

rickgburton

Appliance Tech - Moderator
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Messages
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Location
Murray, Utah 84107, United States
Then you must have made a mistake. Try it again. Your machine won't spin and the lid lock flashes in the display. I guaranty there's at least one error code. Locate the tech sheet either behind the lower panel or in the console and check the service test steps are the same.
 

Jake

Appliance Tech - Admin
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Joined
Aug 24, 2004
Messages
100,765
Location
McMullen Valley, Arizona
Its does drain the water before it tries to spin? If not, it will never be able to spin with water in the tub.

Jake
 

Wilregul8

Premium Member
Joined
Jul 13, 2019
Messages
5
Location
Huntington, New York
I have the same problem. It gives me an F7E1 error code. Manual tests confirmed the machine drains and agitates properly. The low spin starts but then stops and lid sensor light begins to blink. I cannot get it to perform the high spin test. Is it possible the shift actuator is not sensing the speed of the drum ?
 

rickgburton

Appliance Tech - Moderator
Staff member
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Messages
34,086
Location
Murray, Utah 84107, United States
Remove connector J16 from main control. With an ohmmeter, verify 2KΩ - 3.5KΩ across J16-1 and J16-2 connector pinouts
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,086
Location
Murray, Utah 84107, United States
Remove the two rear top console screws. Use a putty knife to slide under each front corner of the console to release the clips and you're there.
44084

44085

44086
 

Wilregul8

Premium Member
Joined
Jul 13, 2019
Messages
5
Location
Huntington, New York
Turns out it was the shift actuator. It was a quick and easy fix. $48.00 part. Saved myself $300. Washer working flawlessly again. Appliance parts pros advice and how to videos really helped a lot. Thank you and good luck to the handy people out there.
 
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