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FIXED WTW4950XW Whirlpool Top Load Washer not wanting to spin

Link

Premium Member
Joined
Oct 23, 2013
Messages
3
Location
Texas
Model Number
WTW4950XW
Brand
Whirlpool
Age
1-5 years
When the washer goes into the spin cycle it sounds like it is slipping or not catching. Not sure if it would be a Splutch assembly or is it the transmission. How would I know which it is?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,170
Location
McMullen Valley, Arizona
Hi,

Sounds like the Splutch nut may be coming loose. Watch the video below and check it first.

If that Splutch nut is loose and coming off, I'd suggest going to your local hardware store and buy and apply loctite blue 242 threadlocker and re-tighten that nut to keep it from loosening up again.

Here it is: Threadlockers from Loctite Products | Threadlocking / Mechanical Gasketing | Loctite Adhesives

Here's the Splutch assembly with transmission drive pulley for these models:
W10721967 Splutch Cam Kit


Video included in part link.

Let us know what you find.

Jake
 

Link

Premium Member
Joined
Oct 23, 2013
Messages
3
Location
Texas
OK so I have changed out the splutch assembly, gear case, drive block, driven hub and spanner nut. The old gear car was very wore and stripped. That what was wrong with it initially. Now that I have replace it all it is making new noises. Sound like it is coming from underneath. I can post a video if it helps.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,170
Location
McMullen Valley, Arizona
Ok, I have the tech. data sheet for your model, I'm attaching it below.

Look on Page 5-4 where it says:
CALIBRATION MODE
IMPORTANT: Calibration must be performed when any of the following components have been replaced: Main Control, Basket, Drive Assembly, Suspension, Motor, and Capacitor. Not performing calibration will result in poor wash performance.

So since you replaced the shift actuator that is considered the Drive Assembly, so first Calibrate your washer and see if that takes care of the new noise issue.

If it doesn't then I found a service bulletin on possibly this new noise issue, I'm attaching it below.

This is a Whirlpool VMW(Vertical Modular Washer)

Here's the grease you will need: 8182693 Grease

Here's the transmission for your model below in case the grease solution fix doesn't fix it:
Transmission W11132267


I was able to locate the repair manual for this model: www.applianceblog.com/manuals/W10329932.pdf

Jake
 

Attachments

Link

Premium Member
Joined
Oct 23, 2013
Messages
3
Location
Texas
Thanks for the reply. Is there another type of grease I can use? That grease is $46. Can I find something at my local hardware store that will be cheaper.
Here is the noise it is making.

[video=youtube;mbPaI2bl7Jo]https://www.youtube.com/watch?feature=player_detailpage&v=mbPaI2bl7Jo[/video]
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,170
Location
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F

fairbank56

Guest
Sounds like the teeth on the pulley are intermittently contacting the teeth on the splutch basket drive. May be the shift actuator is not fully retracting the basket drive or the splutch assembly isn't installed properly. Make sure all four splutch housing locking tabs are in place.

Here's the shift actuator for your model:
WPW10006355 Shift Actuator


Eric
 

gabbysdad

Premium Member
Joined
May 17, 2015
Messages
5
Location
sterling heights, MI
same problem but nut will not come off

Hi,

Sounds like the Splutch nut may be coming loose. Watch the video below and check it first.

If that Splutch nut is loose and coming off, I'd suggest going to your local hardware store and buy and apply loctite blue 242 threadlocker and re-tighten that nut to keep it from loosening up again.

Here it is: Threadlockers from Loctite Products | Threadlocking / Mechanical Gasketing | Loctite Adhesives
I have the same issue. started with belt slipping off because pulley on splutch worked its way down. i cannot get the nut off. what can i do? Ric
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,170
Location
McMullen Valley, Arizona
Hi Ric,

We first need the exact model number of your washer.

Click here: Appliance Parts at RepairClinic. 125 Brands. 365 Day Returns.

Then you will see a link that says: What is a model number, and where do I find it?.

So the nut will not budge? If so then you'll likely need to spray some liquid wrench on it and let it soak in for awhile, then try to remove it again.

Jake
 

gabbysdad

Premium Member
Joined
May 17, 2015
Messages
5
Location
sterling heights, MI
Model is Whirlpool WTW5640X0 serial is C04031578. problem is nut wont budge but will not tighten either. when you turn the nut the spline for basket spins or something in transmission is free spinning. no way to hold the spline without damaging threads.
 

gabbysdad

Premium Member
Joined
May 17, 2015
Messages
5
Location
sterling heights, MI
model is whirlpool wtw5640x0 serial is c04031578. problem is nut wont budge but will not tighten either. when you turn the nut the spline for basket spins or something in transmission is free spinning. no way to hold the spline without damaging threads.
ok, i got the nut off by prying down on the pulley since i am replacing it anyway. the problem is that the shaft spins when trying to tighten the new nut and I don't want to pry on the new pulley. considering using a pair of vise grips with rubber on the ends so shaft does not get damaged. seems to be the only way to get the shaft to stop spinning. any other ideas??
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,170
Location
McMullen Valley, Arizona
You are replacing the entire kit? The only way to get the nut on and tight is per the video below. You have the washer completely down on the floor per the video?

Here's the Splutch assembly with transmission drive pulley for these models:
W10721967 Splutch Cam Kit


Video included in part link.

Jake
 

gabbysdad

Premium Member
Joined
May 17, 2015
Messages
5
Location
sterling heights, MI
haven't gotten the kit in the mail yet but yes I am replacing all splutch kit parts. the washer is on the floor as per the video so I will give it a shot and reply back after done.
 

Jake

Appliance Tech - Admin
Staff member
Joined
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Messages
106,170
Location
McMullen Valley, Arizona
Ok, yes give it another shot and keep us posted.:)

Thanks,

Jake
 

gabbysdad

Premium Member
Joined
May 17, 2015
Messages
5
Location
sterling heights, MI
ok, replaced splutch kit, added threadlocker blue to threads and had to use a large vise grips to hold the shaft because it did tend to move. now the washer is fine and working great.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,170
Location
McMullen Valley, Arizona
Excellent, good job.:)

Jake
 
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