WTW4950XW3 Washer making clinking noise during sensing

[dhurst]

Model Number

WTW4950XW3

Brand

Whirlpool

Age

6-10 years

Last week our washer started to make a loud clicking noise right at the beginning of the cycle during sensing. Once it started the cycle it stopped clicking, it did this for a few washes and has not since. I am trying to get a video if and when it does it again but wanted to see if there was something I could look or watch for.

Thanks in advance.

 

[Jake]

Possibly the lid switch or shift actuator or splutch cam.

Here's the tech. data sheet for your model: https://drive.google.com/open?id=1psVH4VJFVWLEFo_Kf8Dwp9OlD8vPDuVG

You can get into the ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES and see what fault codes you get, if any.

On Page 2 of your tech. data sheet do: ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES

Then do FAULT CODE DISPLAY MODE on Page 3--->Then you can see what fault code/codes you are getting on Page 6 and Page 7: FAULT/ERROR CODES

 

[dhurst]

Jake,

I don't think I got any unless I did something wrong once I activated fault code display mode. Only the sensing light blinked even when trying to cycle through the last 5 codes.

 

[Jake]

Ok, if you can get a video of this problem happening that would help.

 

[dhurst]

Ok, if you can get a video of this problem happening that would help.

 

[dhurst]

Ok, if you can get a video of this problem happening that would help.

 

[Jake]

Yes, I heard it. If you do a RINSE/SPIN cycle does it work good? Also DRAIN/SPIN work good?

 

[dhurst]

Yes and no, the first time I tried each everything was fine the second it repeated the same thing on the rinse/spin cycle. It seems the be the issue is intermittent.

 

[Jake]

Ok, then its possibly the shift actuator, that's the most common part to fail on these machines.

Here's the shift actuator for your model:
WPW10006355 Shift Actuator


Here's the video:

Also, make sure the plastic splutch cam is not starting to wear out and causing that to happen, you can see a good photo of it here:

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Here's the splutch cam kit for your model:
W10721967 Splutch Cam Kit