The problem is that we can’t get that gear off the top. The hub will not come up over that. Someone told me that there is probably a hole between the teeth on the gear to put an Alan wrench in to get it off. I’m hoping they are right because YouTube shows nothing about my exact washer. I’m going to check when I get home but if you know how to take that gear off any other way that would be great. Thanks!!
So that little piece circled in the picture is just supposed to pull off the shaft? Man I’m having such a hard time. I’m a women and using my husbands Facebook account to do all of these messages. We have been trying everything. I’m assuming it’s the hub because I have read your other threads and I’m having the same problem as some. My clothes are coming out soaked but it’s obviously sounding likes it’s agitating and it does spin but when it starts to go into the really fast spin it’s starts making noises and won’t go. Sorry if I’m being a pain but I know I will never buy another washer like this again.
Yes I removed the clip. That piece is loose it’s the metal piece above circled that has the teeth on it that we can’t get off. The hub won’t go over it because the teeth on the metal piece are bigger then the hub. We are trying to figure out how we can get that metal piece off, once off we will have no problem getting the hub off. I have watched just about every video on YouTube and it’s not showing us how to get that piece off. I hope I am explaining this right. I will post some more pictures of that metal piece above the hub.