• Please note, some of the links on our site are affiliate links (Learn More)

WTW5000DW1 Whirlpool washer No light

Brokenwhirlpool

Premium Member
Joined
Oct 31, 2021
Messages
7
Location
Texas
Model Number
WTW5000DW1
Brand
Whirlpool
Age
1-5 years
Hi! My whirlpool washer, WTW5000DW1 has no lights when plugged in. I flipped the breaker, checked the outlet with a different appliance- it works. There is almost a draining type noise when it’s plugged in, but nothing actually happens and no lights come on at all. Please help! I need clean clothes- it’s football season!
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,790
Location
Murray, Utah 84107, United States
Check the diagnostic LED on the main control board and see if it's on or off.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,790
Location
Murray, Utah 84107, United States
Remove the two screws behind the console on top. Use a putty knife under each end cap and release the two clips, one on each side. Fold the console forward to access the main control.
Snapshot_2.jpg
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,790
Location
Murray, Utah 84107, United States
LED ON -- The Control is detecting correct incoming line voltage and the processor is functioning.
LED OFF – Control malfunction.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,312
Location
Redmond, Oregon

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,312
Location
Redmond, Oregon
No the LED is on the back of the control board I posted the link to above.

Screenshot 2021-11-01 08.22.00.png


Watch this video to access it:

 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,790
Location
Murray, Utah 84107, United States
See if it will go into service mode and check for error codes. Follow the steps on the tech sheet. I'll post a copy in case you don't have yours.
 

Attachments

  • WTW5000DW1-techsheet-w10740624-revb.pdf
    2.9 MB · Views: 223

Brokenwhirlpool

Premium Member
Joined
Oct 31, 2021
Messages
7
Location
Texas
Super helpful thank you. Is there a fuse on this model. I’ve read if it overheated during the water interruption it could blow the fuse
 
Top