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WTW5000DW1 Whirlpool Washer RINSE, SPIN, DRAIN and LOCK

bow_94

Member
Joined
Apr 9, 2020
Messages
1
Location
West Virginia
Model Number
WTW5000DW1
Brand
Whirlpool
Age
1-5 years
my washer....doesn't wash. It goes to the Sensing phase fills with water (doesn't lock) and then nothing. The wash light works. If I change the setting to drain and spin it locks and does its job same with the rinse and spin. Does every thing but wash.

It came with the house I bought im not sure the age.
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,961
Location
McMullen Valley, Arizona
Hi, Let's check for a error code.

Here's the tech. data sheet for WTW5000DW1: https://drive.google.com/open?id=13EInFAAf99HeIgo6JNhYxCuG3RSqZdZG

Page 2 of your tech. data sheet do: ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES

Then do FAULT CODE DISPLAY MODE on Page 3

Then you can see what fault code/codes you are getting on Page 6 and Page 7: FAULT/ERROR CODES

Let us know what you find.

Jake
 
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