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FIXED WTW5000DW2 Whirlpool Washer Stops after rinse cycle??

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tdoug1966@gmail

Premium Member
Joined
Apr 24, 2022
Messages
3
Location
83440
Model Number
WTW5000DW2
Brand
Whirlpool
Age
1-5 years
I have a Whirlpool Washer WTW5000DW2 purchased beginning of 2019. Recently it has stop completing a wash cycle. Washes, Rinses, or at least it appears to complete the rinse cycle because soap is not present in the clothes, then stops and displays a solid green Wash light.

If we turn the cycle knob to drain and rinse the wash cycle will complete. I have read other threads and checked both cold and hot intake filters and made sure there was no debris in them. Puzzled on what action to take next?
 

Jake

Appliance Tech - Admin
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Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
So it won't even drain after rinse and then spin?

I'm attaching your tech data sheet below.

Get into the ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES and see what fault codes you get, if any.

On Page 2 of your tech. data sheet do: ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES

Then do FAULT CODE DISPLAY MODE on Page 3--->Then you can see what fault code/codes you are getting on Page 6 and Page 7: FAULT/ERROR CODES

Let us know what you find.

Jake
 

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  • Tech Sheet - W10740624 - Rev B.pdf
    2.9 MB · Views: 124

tdoug1966@gmail

Premium Member
Joined
Apr 24, 2022
Messages
3
Location
83440
The washer does drain after rinse, but stalls out and displays the green Wash light.
Ran the diagnostic, multiple times, and pulled the existing codes. If I'm reading this correctly, I have a F8 Fault Number (Wash & Sensing lights display) with a E1 Error Number (Done light display) -F8E1 - No Fill, Long Fill error.
Looks like I need to perform TEST #2 Valves - correct?
 

Jake

Appliance Tech - Admin
Staff member
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Messages
134,025
Location
Redmond, Oregon

tdoug1966@gmail

Premium Member
Joined
Apr 24, 2022
Messages
3
Location
83440
Sorry, I didn't report back earlier, but replacing the Water Inlet Valve W11210459 did the trick. Washer is working great.
Thanks for the help, especially the Tech Data Sheet which help me troubleshoot to the part needed.
Doug
 
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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,025
Location
Redmond, Oregon
Excellent Doug, glad to hear the new water inlet valve fixed it.(y)

Thanks for the update!

Jake
 
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