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FIXED WTW5810BW0 Cabrio F7E7 and F7E1 errors.

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mlock

Premium Member
Joined
Nov 6, 2016
Messages
2
Location
virginia
Model Number
WTW5810BW0
Brand
Whirlpool
Age
1-5 years
Looking fo help. Washer has been wonky for a while. Spin issues and now agitator issues. spin works some times, some cycle. We were able to run the diagnostics, the error codes and F7E7 & F7E1. watching and pausing cycles we can get the agitator and spin to work they just seem to have trouble transitioning. Would you start by replacing the shifter assemblely?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,647
Location
Redmond, Oregon
Hi,

Go into diagnostics and retrieve the codes, and clear them. This is very important since most complaints start with the lid lock on and blinking, or the unit will not start and spin.

If, when in diagnostics the codes are F7E1, F7E5, or motor speed codes, then chances are it is a motor, capacitor, or shifter related issue. Once the codes are cleared, put the washer into a manual diagnostic test and run the HEAVY AGITATION; if
after 15‐20 Seconds the motor runs then you can rule out the motor, capacitor, control, and most likely the wiring harness connections (although still check the BK wire from the shifter to the control). Remember, the timing wheel only turns in the transmission during the spin cycle.

Next, while in Manual diagnostics, try to get the unit to spin; if the motor hums for a split second and then shuts down with the lid lock blinking; go back into diagnostic codes and look for shifter or speed sensor errors.

This is proof that the shifter/sensor assembly is the issue because the optical sensor is not reading the motor speed.

Here's the shift actuator for your model you can order here:
WPW10006355 Shift Actuator


Video included in part link to access/replace it.

Let us know what you find.

Jake
 

mlock

Premium Member
Joined
Nov 6, 2016
Messages
2
Location
virginia
Thank you Jake! followed your instructions once we figured out manual diagnostics the rest was easy. Just like you wrote we proved it was the optical sensor in the shift actuator. Thanks to the link ordering the part was super easy. instalation was a breeze. And now Im doing the happy dance because my washer is working beautifull again. ! Thanks. please find a little thankyou in the tip jar!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,647
Location
Redmond, Oregon
Excellent mlock, glad to hear your back in business again.:)

Thanks for the update!

Jake
 
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