Went out to this service call and the customer said she could not get any cold water to flow into the tub when its filling, just hot water. I removed the console and used my multimeter to test for 120 volts at the cold water side of the water inlet valve solenoid when it should be filling with cold water, my meter read 120 volts. So that means the cold water side solenoid was bad.
On this model you can’t get the cold water side solenoid only, you have to replace the complete water inlet valve which includes both the hot and cold solenoids. I installed a new one and it worked great!
Here’s the water inlet valve for this model:
W11210459 Valve
This video gives you the general idea of how to replace it:
